AEON Thanasinsap (Thailand) Public Company Limited
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Complaint Acceptance Criteria
Complainant must provide full name, contactable telephone number and email address, and is required to give consent to be contacted regarding the complaint. For more information about personal data protection, please refer to AEON Privacy Policy at https://www.aeon.co.th/aeon/privacy-policy/.
Please provide sufficient facts and relevant information to enable us to investigate the complaint.
Complainant must be the individual who has experienced problems or suffered damages arising from the use of AEON’s products or services.
Complaint must not have the following characteristics:
Be active under judicial proceedings or be awarded the court judgement or order which has become final.
Relate to the monarchy, government policy, or personal disputes.
Contain inappropriate wordings or indicate malicious behaviour that is intended, or can reasonably be expected, to cause harm to AEON or constitute an abuse of rights.
AEON reserves the right to close any complaint that does not meet the criteria or where the facts cannot be verified for further action.
Complainant may follow up on the progress of the complaint via AEON’s Customer Service team at 0-2665-0123
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Complaint Acceptance Criteria
Complainant must provide full name, contactable telephone number and email address, and is required to give consent to be contacted regarding the complaint. For more information about personal data protection, please refer to AEON Privacy Policy at https://www.aeon.co.th/aeon/privacy-policy/.
Please provide sufficient facts and relevant information to enable us to investigate the complaint.
Complainant must be the individual who has experienced problems or suffered damages arising from the use of AEON’s products or services.
Complaint must not have the following characteristics:
Be active under judicial proceedings or be awarded the court judgement or order which has become final.
Relate to the monarchy, government policy, or personal disputes.
Contain inappropriate wordings or indicate malicious behaviour that is intended, or can reasonably be expected, to cause harm to AEON or constitute an abuse of rights.
AEON reserves the right to close any complaint that does not meet the criteria or where the facts cannot be verified for further action.
Complainant may follow up on the progress of the complaint via AEON’s Customer Service team at 0-2665-0123