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AEON THAI MOBILE
AEON Thana Sinsap (Thailand) PLC FREE -On The App Store

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FAQ

Update with the most frequent questions and answers concerning financial service. You may find the right answer or any useful information here. FAQよくあるご質問(日本語版)を見る

1. What is AEON Online Services can do ?

    1. Balance check
    2. Unbilled Transaction
    3. E-Statement
    4. AEON Happy Rewards
    5. Hold Card : In case Lost Card, Stolen Card or found unthorized transaction make a sequestered transaction by this service.
    6. Change Profile : Change or Update your Address,email or Billing address and E-Mail Address 

2. How to register AEON Online Services ?

    Registration method for AEON Online Services

    1. Access to Registration for member service
    2. Welcome to AEON Online.
    3. Select Register Here

    Conditions :  Registration of  AEON Online service is only required for AEON cardholders.


3. Forgot Password , how to solve problem ?

    1. Go to login page and click "AEON Online Services" at AEON Online Services
    2. Click "Forgot Password" at Forgot password, Input your identity card number  and confirm code
    3. Confirm e-mail and click confirm
    4. Get security code via e-mail for input code and click confirm
    5. Set up new password

4. How to enter password because the text is protected ?

    Exits www.aeon.co.th few minutes and try the transaction again, or adjust the font size of the web to be smaller by going to View>> Text Size, try to adjust the font size smaller


5. How to apply E-statement ?

    How to apply E-statement via AEON THAI MOBILE Application  

    1. Login to AEON THAI MOBILE Application Click "E-Statement"
    2. Apply E-Statement by Click "Paperless" at Bottom right cormer
    3. Confirm your eamil
    4. The System will send OTP via your registered email ,then input that OTP and click "apply" 
    5. The System will inform you that already applied ,then click "accept" 
    6. After applying for E-Statement is completed, Notification will be sent to customer

    How to apply E-statement via AEON Website 

    1. Enter www.aeon.co.th
    2. Register / Login to AEON Online Services
    3. Input User and Password to Login
    4. Click "E-Statement" 
    5. Click "Apply to stop paper statement"
    6. Press confirm E-Mail and accept conditions
    7. Apply to stop paper statement completely
    8. The system will send email E-Statement Registration to user's email