Contact Us

This menu customer can contact our company by send your question about our service & product or any suggestion to AEON directly. Please inform email address and telephone number for us to answer.

In case card lost/stolen

  1. In case AEON Online Member can hold card at HoldCard
  2. Contact AEON Hold card Service Center at 0-2665-0123 press 5

In case card defective /Issue new card

Customers can contact AEON branches nationwide to fill out a petition form. Request a new card

After customer receives credit card ,you can activate card by 3 channels

  1. Register Via website link;  Online Card Card Activation form
  2. Via IVR 0-2665-0123 press 4
  3. Register via Smart Phone please scan code

Remark : The credit card will be activated when activating the card completly.
  1. Contact at AEON Branches for fill request form change information. Please prepare ID Card or copy of ID Card (Certified correct copy)
  2. Send copy of ID.Card (Certified correct copy) specify new address and contact number ,then fax to 0-2665-0800-1
  3. Changing information via  AEON Online Services

**Can check more detail as follow :  Change Profile Service

  1. Via IVR system 0-2665-0123 press1
  2. Via website Balance Check Inquiry
  1. Check payment via AEON Online Services
  2. Check payment via AEON ATM (Depositor)
  3. Check payment via payment advice
  4. Check payment via IVR system 0-2665-0123 press 2

Contact Us

If you have inquiry about our products, services or general information, please call our contact center
Bangkok and Central

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