Update with the most frequent questions and answers concerning financial service. You may find the right answer or any useful information here. FAQよくあるご質問(日本語版)を見る
AEON THAI MOBILE is official application deployed by AEON THANASINSAP (THAILAND) PCL. Customer who have AEON Credit Card / Member Card that issued in Thailand ,can be accessed to your monthly billing / availble limit information by register the application for the first time and the next time, you can log in with a 6-digit PIN code to access it.
AEON THAI MOBILE is free of charge to download and use all functions (Expect Internet fee charged by carriers)
iOS11.0 or later Android 6 or later
Available for download at App Store / Google Play only.
For HUAWEI mobile users, open App store/ Google Play store and type "AEON THAI MOBILE" then, click Download/ Update.
If you cannot solve the problem, please contact HUAWEI support.
No , You can request to change your information via AEON Website www.aeon.co.th
Is the payment service provide by AEON company,You can pay bill through AEON THAI MOBILE APPLICATION by deducted from your bank account.
Payments are available online as soon as you make a payment and can be used immediately (This is as per Company's terms and conditions)
For HUAWEI mobile users, open App store/ Google Play store and type AEON THAI MOBILE then, click Download/ Update.
If you cannot solve the problem, please contact HUAWEI support.
Contact AEON Customer Service 0-2665-0123
Please contact AEON Customer Service 0-2665-0123
Press Forgot Login Pin and register application again
E-Coupon is discount code that can get through AEON THAI MOBILE Application
*For those who receive the privilege must comply with the conditions as prescribed by the company.*
The period of consideration within 2 weeks (Order to company consideration) You can check result of application via IVR system 0-2665-0123 press 3 Everyday throughout 24 hours
Credit card activation channel
Remark : The credit card will be activated when activating the card completly.
**Can check more detail as follow : Credit Card Fee
If the customer does not know the promo code can skip the step process of filling the code and please try to apply for credit card again if you cannot skip to next page. https://www.aeon.co.th/onlineapplycard/applyCard/pcCustomer.do?
If you are AEON member ,you are able to bring member card or AEON Credit Card Along with your ID.card, contact at Aeon 's Dealer.
Qualification for new customer :
Present AEON have service hire purchase of product type Motorcycle and Second hand car.
Term of payment Starting from 6, 9, 12, 18, 24, 36 or up to 84 Months (base on credit control condition)
Customers can use the service at the dealer Merchant that show AEON symbol.
Customer can fill the application along with documents at dealer shop or customer can apply member or credit card before do installment
Registration method for AEON Online Services
Conditions : Registration of AEON Online service is only required for AEON cardholders.
Exits www.aeon.co.th few minutes and try the transaction again, or adjust the font size of the web to be smaller by going to View>> Text Size, try to adjust the font size smaller
How to apply E-statement via AEON THAI MOBILE Application
How to apply E-statement via AEON Website
Your cash is cash card and AEON Happy Pay installment payment You can withdraw money at
For more your convenient ,Company separate the limit for Credit card and your cash.
Yes, customer can apply new card
If customer has credit card already and require to apply more Your Cash for more your convenient, Company separate the limit for Credit card and Your Cash.
Your Cash Interest rate is equal to Personal Loan interest rate 25% per Year. Effective from 1 August 2020
Customer can apply a member card at Aeon counters nationwide
Customer can immediately know the result via EDC machine and system shall send SMS the result to customer's Mobile.
Yes, minimum payment shall not be less than 300 THB per month.
There is not limit on the items, it depends on the available limit balance of customer.
The cancel of AEON happy pay transaction is divided 2 cases:
1. In case customer cancel transaction before settlement, a merchant can cencel transaction via EDC machine.
2. In case customer cancel and return goods after settlement, a merchant should submit cancelling documents to AEON company.
AEON compay shall cancel the transaction and refund the amount to customer in the next settlement. The company reserve
the right to refund MDR 1.3% to merchant.
Loan service agreement is a new agreement of AEONTS loan service for Your Cash member card holder.
To facilitate for Your Card member? and supporting electronic financial services, which will be developed in the future.
Generally, in making a new loan agreement, stamp duty has to be paid in order to file for the Revenue Department every time.
In case of receiving increase of credit limit the company will charge stamp duty from the new limit that has been increased.
If customer does not accept the new loan service agreement, it will affect the charge of stamp duty which will be charged with the same amount as the old loan service agreement.
In case of lost or stolen
In case of damage card or re-issue card
Contact at AEON Branches for fill request form re-issue card and please prepare ID card
AEON Happy Plan is the program for convert credit purchase of product & service to an installment payment program. And this shall not include transactions of cash advances, transactions incurred from temporary credit limit, purpose loan facilities, penalty fees, interests and any fees and charges.
Period to send reward approximately 1 - 2 weeks after the Company receive the form of redemption.
How to redeem point by AEON THAI MOBILE
https://youtu.be/GPK2rJn1rRk?t=20
**You can check other payment channel as follow : Payment Option
AEON has the account summary date on 10 of each month and payment due date is on 2 of next month
Request SMS for ask payment 0-2665-0123 press 2 and press 3
1. Contact AEON Branches Nationwide
2. Fill in request form and please prepare necessary document such as ID Card , AEON Card and payroll slip/salary certification
from company.
3. The period of consideration within 2 weeks
Initially, the card activated use and paid continuously. By the way ,within last 6 months has not increase limit can apply to
increase limit
The company will send a card to customer automatically. In case of customer has not receive the card, please contact AEON
branches for checking details or issue card (Contact AEON branches nationwide)
You can download at Cardholder Dispute Form
After you already downloaded form, you can proceed as follows:
Documents require
- Can send dispute form and documents in channel indicate form